Swoosh English may make changes to any of the classes, content or instructors available at any time, and without notice. The information on the website may be out of date, and Swoosh English makes no commitment to update these materials. If you show us that you have gone through the whole course by completing 100% of the video lessons and exercises (within the first 30 days of joining the course) and you feel you haven’t improved, we will be happy to provide you with a 100% refund within 60 days of requesting it.
You must request a refund within 30 days of payment. This is the only situation in which a refund can be issued.
NOTE: We cannot refund in the event that you are not able to connect to live classes due to internet, device or VPN issues. We will try our best to help you with these issues.
In the event that changes are made to the scores accepted by the NMC or GMC (or other government bodies or organisations) for any of the exams we help students with, we unfortunately cannot provide a refund. We would be happy to switch your course to a friend or family member to use instead or you can use the credit towards one of our other products.